5/16/2023 0 Comments Remotepc initial login![]() If however I Shut Down the remote PC and leave it for a say a couple of hours, then in trying to access it with RA after it has been powered back up, I’m again getting the message, “Can’t connect: looks like remote computer is offline or ID is incorrect.” If after successfully accessing the remote PC I then subsequently “Restart” it, then I am able to re-access it with RA, and in the process of doing that, I am provided with the option to ‘Connect with Password’. The work around that I have at the moment is to have a remote on-site attendant log in with the Windows account Password, wait for the Desktop to load and then for RA to auto-launch, and then text me the latest PIN.Ĭuriously enough, in the scenario just described where after an overnight ‘powered off’ situation has occurred followed by a subsequent powered on Start-up and someone does the initial Login (and RA auto-launches), then when I attempt to connect to the remote PC, I am only provided with the option to ‘Connect with PIN’ and not with the option to ‘Connect with Password’! The latter would be preferable. So, the question is, is there a way that RA can access a remote PC that has only just been powered up for the day and is at rest in its Lock Screen status? ![]() (I note that at this stage the PC hasn’t progressed thru its Login Screen to subsequently launch the Desktop, and along with it Remote Assistant (which I have now added to the Startup folder). When I try and access the remote PC, RA returns the message, “Can’t connect: looks like remote computer is offline or ID is incorrect.” (Both ‘Allow unattended access’ and ‘Full control’ access level have been enabled on the remote PC.) Givens: Client/Controlling PC is Windows 7 Host/Remote PC is Windows 10.Īfter being powered off overnight, remote PC gets powered on (by an on-site attendant) and rests in its ‘Lock Screen’ status. ![]() Firstly, huge thank you to those who’ve developed and made available this highly impressive tool.
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